Professional Counselling Agency


Focus was established in late 1999, after it was identified that there was a need for affordable counselling in Bath. Our Founder, Jan Robertson, was asked to pioneer this new service in the Crypt of St Michael’s Church.

Since then we have grown and developed and now work with GP surgeries, drugs and alcohol agencies, churches, housing associations, schools, universities, the police, social services and other counselling agencies to name but a few. We offer counselling to all and have funding available for those who are on a low income.

We have over 100+ clients through the agency each week. We work with children, young people and adults at our offices and in schools. The staff team now numbers 26. All our counsellors are professionally trained to diploma level or above and enjoy ongoing supervision and professional development. We take trainee counsellors each academic year.

We are a registered charity and are grateful to our partners in the community who support our work which enables us to subsidise those clients who would not normally be able to access our services. We regularly organise events to raise money and awareness throughout the year.

In recognition of Jan Robertson’s remarkable contribution to Focus since its start, the Trustees agreed that she should be given the honorary title of Founder when she stepped down as CEO in December 2020. 

Senior Management Team

Mission Statement

Focus Counselling is committed to promoting the physical, emotional, mental and spiritual health and well-being of people within the context of a Person-Centred, Christian ethos.

Focus Counselling offers…

  • A person-centred approach to counselling which can be best described as being based upon Carl Roger’s principles, and draws upon attachment theory as the basis of understanding human development and seeks to incorporate the latest understanding on the role of the brain, body and nervous system in recovery.
  • Focus seeks to take a holistic view of human functioning.
  • A Christian based view of human nature and takes people’s spirituality seriously and respects the views of others with other faiths or with none.

Faith Basis of Focus…

  • Our Christian ethos is very important to Focus. This means that we believe everyone is created equal, is unique and will be treated with grace, not judgement.
  • We aim to act with truth and integrity. In essence we endeavour to show love.
  • We do not provide healing ministry or prayer, nor do we offer Biblical counselling. However our ethos is underpinned by a Christian worldview and the importance of spirituality as a potential resource.